On Desk Recovery Loan Officer Jobs at Hope Microcredit

Job Overview

On Desk recovery loan officer

Hope Microcredit

Role Overview

We are looking for a highly driven and results-oriented On-Desk Loan Recovery Officer to join our team. This role requires strong analytical skills, persistence, and the ability to manage high-volume client follow-ups to ensure timely loan repayments.

Key Responsibilities

  • Analyze loan repayment data to quickly identify defaulters
  • Conduct daily phone follow-ups to recover outstanding payments
  • Make 300+ calls per day to clients
  • Engage clients professionally while maintaining a firm and persistent approach
  • Coordinate with field staff to improve recovery performance
  • Track and report on missed or delayed repayments

Requirements

  • Advanced proficiency in Microsoft Excel (non-negotiable)
  • Strong skills in data analysis and tracking
  • Comfortable handling high-volume outbound calls
  • Excellent negotiation and follow-up skills
  • Target-driven, resilient, and able to work under pressure
  • Demonstrated leadership abilities

Work Schedule

  • Monday to Saturday
  • Fast-paced, target-driven environment

Benefits

  • Monthly basic allowance
  • High commission based on performance

Application Process

Interested and qualified candidates should submit their CV and cover letter to

Send your CV and cover letter to: hr.hopemicrocredit@gmail.com

cc hellomikopo@gmail.com cc hr@hopemicrocredit.co.tz

Subject Line: Application for Accountant position with the subject line indicating the position applied for.

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